Privacy Policy

This policy explains how [GLOWRYZE LEGAL ENTITY NAME] ("GLOWRYZE," "we," "us") collects, uses, and protects your personal data when you visit or shop on glowryze.com.

1. Data We Collect

Contact details: name, email, shipping/billing address, phone number
Order information: items purchased, order history
Payment information: processed directly by Shopify Payments and our payment partners — we do not store your full card details
Browsing data: IP address, device/browser type, cookies, pages visited
Newsletter subscription: email address, with your consent

2. Why We Use Your Data

To process, fulfill, and ship your orders
To provide customer support
To send order and shipping updates
To send marketing emails and your 10% welcome discount, if you opt in
To improve our site and product range (analytics)
To prevent fraud and comply with legal obligations

3. Legal Basis (UK/EU Residents)

We process your data based on contract performance (fulfilling your order), legitimate interest (improving our service), consent (marketing), and legal obligation (tax/accounting records).

4. Sharing Your Data

We share data only with trusted service providers necessary to run our store: Shopify (platform and hosting), payment processors, shipping carriers, and email marketing tools. We never sell your personal data.

5. Cookies

We use essential cookies (cart, checkout, security) and, with your consent, optional analytics and marketing cookies. You can manage cookie preferences through your browser settings or our cookie banner.

6. Data Retention

We retain your data only as long as necessary for the purposes above and to meet legal/tax obligations (typically up to 10 years for financial records where required by law).

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or export your data, and to object to or opt out of marketing:

UK/EU residents: rights under UK GDPR / GDPR
California residents: rights under the CCPA/CPRA
Canadian residents: rights under PIPEDA

To exercise any of these rights, contact us at contact@glowryze.com.

8. International Transfers

Your data may be processed in countries other than your own as part of Shopify's global infrastructure, under appropriate contractual safeguards.

9. Children

Our site is not directed at children under 16, and we do not knowingly collect data from them.

10. Changes to This Policy

We may update this policy from time to time. Please check this page periodically for changes.

11. Contact

contact@glowryze.com — [REGISTERED ADDRESS]